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Return to shopAfter Sale & Refund
After Sale Service
Within one month of receiving your goods, our sales staff will answer any questions you may have regarding the product and order within 24 hours and will assist you in resolving any issues. This includes, but is not limited to, questions related to bag quality, payment, and logistics.
Refund
Before you officially confirm your order, you can ask our sales staff any questions you may have. We can provide pictures and videos of all the details about the bags, such as material, size, color, packaging, etc.
If you find any quality issues upon receiving the goods (extensive dirt, damage, etc. affecting your resale or use), you can contact our sales staff at any time to arrange a refund. We guarantee that we will take any quality issues seriously and compensate you for your losses. We will contact you immediately upon receiving your message to handle the matter.
Help
Give us a shout if you have any other questions and/or concerns.
Email: celynora_service@163.com
Whatsapp: +86 18028875668 (Preferred Option)